Sorting Estate-Agency Enquiries on a Mac Mini: 89 % Right on 235 Synthetic Messages
Estate agencies on the Costa del Sol get enquiries through WhatsApp, e-mail and the portals, in many languages, at any hour. Agents we have talked to name the same problems: telling a real buyer from noise, knowing who to call first, and following up before the lead goes cold. We tested whether one small local model can do the sorting if it never decides the policy. The model answers closed questions about each message. The agency’s own written rules, in code, turn the answers into an urgency and a next step. ...